Americans are fed up with poor customer service, with 64 percent walking out of stores due to poor assistance and 67 percent hanging up on a call before their problems are even addressed, according to a new survey.
A handful of U.S. retailers beat analysts' sales expectations for May, winning with strong selections of goods or drawing in shoppers looking for deals as high gasoline prices and a sluggish economy tempered demand.
March was not as bad as expected for U.S. retailers, at least as far as initial sales reports show, suggesting that shoppers largely ignored higher gasoline prices and other concerns to treat themselves.
Wal-Mart got a sympathetic hearing from several Supreme Court justices on Tuesday as the retailer sought to prevent female employees from bringing the largest class-action sex-discrimination lawsuit in history.
Wal-Mart Stores Inc is preparing for a potential showdown as it tries to enter the city that never sleeps. Many New Yorkers have long opposed giant chains they say encroach on independent retailers and boutiques, but ...